Privacy policy
This privacy policy sets out our commitment to respecting the privacy of visitors to the bizcoach.kestio.com website, published by SAS KESTIO.
It applies exclusively to the bizcoach.kestio.com website. Use of the BizCoach AI platform (client accès) is governed by a specific privacy policy, provided at subscription.
1. Data controller
SAS KESTIO
Registered office: 57 place de la République – 69002 LYON
Contact address: 20 rue Berjon – 69009 LYON
Email: contact@kestio.com
2. Data collected and purposes
We collect and process personal data only in the following cases:
2.1 Browsing the site
During your visit, we collect technical data (IP address, browser type, operating system, pages viewed, time spent, date and time of connection). This data is used to keep the site running properly, to compile traffic statistics and to improve the user experience.
2.2 Contact form / demo request
When you fill in the contact form to request a demo, we collect the data you send us voluntarily: last name, first name, work email address, phone number, company name, job title and any message.
This data is used solely to process your request, get back to you and, if you consent, send you commercial information about BizCoach AI.
Legal basis: performance of pre-contractual measures taken at your request and/or the legitimate interest of SAS KESTIO in developing its business.
3. Data recipients
Your data is intended for the internal departments of SAS KESTIO authorised to process business enquiries. We use technical subcontractors for hosting and for managing the site's services:
- OVH SAS — website hosting (France)
- Zoho Corporation — contact form management and CRM (EU servers)
- Snitcher — B2B identification of business visitors (EU servers)
- Trustfolio — display of verified customer reviews (France)
The fonts and the presentation video are self-hosted on our own servers: no data is sent to a third party (e.g. Google Fonts, Vimeo) when they load.
Your data is never shared, rented or sold to third parties for commercial purposes.
4. Retention period
- Contact form data: 3 years from the last contact in the case of sales prospecting; if there is no follow-up, the data is deleted within 12 months.
- Browsing data and cookies: 13 months maximum, in line with CNIL recommendations.
- Connection logs: 12 months, as required by law.
5. Cookies and trackers
This site uses cookies and similar technologies to operate, measure its audience and offer interactive content.
5.1 Cookies subject to your consent
On your first visit, a banner invites you to accept or refuse the following tracker:
- Snitcher — a B2B audience measurement tool that identifies the companies (not the individuals) visiting the site, so we can improve our sales approach. Only active after you give consent.
Your choice is stored for 13 months in your browser. You can change it at any time via the “Manage my cookies” link at the bottom of the page.
5.2 Cookies and trackers that do not require consent
In line with the recommendations of the CNIL, cookies strictly necessary for the site to function or for the delivery of a service explicitly requested by the user do not require prior consent:
- Technical cookies: session, security, display preferences.
- Zoho Forms (contact form): the iframe only loads at the moment you click “Request a demo”, which is an explicit action on your part.
- Trustfolio (customer review display): a widget that displays public content, with no cross-site profiling.
- Video & fonts: self-hosted on our servers, with no call to a third-party service and no cookie dropped.
5.3 Managing your preferences through your browser
Regardless of the banner offered, you can configure your browser at any time to accept, refuse or delete cookies:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and site permissions
6. Data security
We implement appropriate technical and organisational measures (HTTPS encryption, restricted access, server hardening) to protect your data against loss, alteration, disclosure or unauthorised access. However, as no method of electronic transmission or storage can be guaranteed to be completely secure, we cannot guarantee absolute security.
7. Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights regarding your personal data:
- Right of access, rectification and erasure
- Right to restriction of processing
- Right to portability
- Right to object, in particular to direct marketing
- Right to set guidelines for what happens to your data after your death
- Right to withdraw your consent at any time
To exercise these rights, contact us:
SAS KESTIO
20 rue Berjon – 69009 LYON
Email: contact@kestio.com
A copy of an identity document may be requested to verify your identity.
If you believe your rights are not being respected, you can lodge a complaint with the CNIL: www.cnil.fr.
8. Changes to this policy
SAS KESTIO reserves the right to amend this privacy policy at any time. Any change will be published on this page along with an update to the date below.
Last updated: 15 April 2026.